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Should your veterinary practice be cat-friendly certified?

Should your veterinary practice be cat-friendly certified?

May 16, 2017 | 7 min read

According to the 2017-18 edition of the AVMA Pet Ownership and Demographics Sourcebook, more than 31 million U.S households owned cats in 2016, but only 54.3% visited their...

7 min read | Karyn Ekola, CVPM
Mastering the art of communication — part 2

Mastering the art of communication — part 2

May 11, 2017 | 9 min read

Effective communication can help bridge the gap between the speaker’s intentions and the listener’s perception. Delivering the right words, at the right pace, in the right tone,...

9 min read | Brandon Hess
Mastering the art of communication — part 1

Mastering the art of communication — part 1

May 5, 2017 | 6 min read

Whether you’re talking to a client, an employee, your kids, or the Amazon delivery guy, you have one goal in mind when you initiate communication — imparting information. Any...

6 min read | Brandon Hess

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